Community Run Forums for Starship SF

Community Run Forums for Starship SF
http://sf.theboard.net/cgi-bin/yabb2/YaBB.pl Passenger Information >> Boarding Deck - Forward Section >> getting help with a ticket issue... http://sf.theboard.net/cgi-bin/yabb2/YaBB.pl?num=1483505446 Message started by Drew on Jan 3^rd, 2017 at 11:50pm

Title: getting help with a ticket issue...
Post by Drew on Jan 3^rd, 2017 at 11:50pm

I bought a festival pass, and was mailed a regular marathon ticket.. I've emailed twice, sent messages, all unanswered. Anyone know how I can get a reply?

I'm sure it was an honest mistake but that doesn't mean I am comfortable just waiting until the event..

Title: Re: getting help with a ticket issue...
Post by Drew on Feb 3^rd, 2017 at 11:24pm

I wish I could say that this got resolved. Got in touch, mailed the ticket back. Heard that he mailed a replacement sometime around 1/23. News to me, I've gotten nothing.

caveat emptor. Not sure how this will shake out, but unless there's some way for me to buy a pass and receive it right then in future, I'm done

Title: Re: getting help with a ticket issue...
Post by L.A. Connection on Feb 4^th, 2017 at 12:38am

Have you tried on Facebook and the main site? Sorry.

Title: Re: getting help with a ticket issue...
Post by Drew on Feb 4^th, 2017 at 2:22pm

I tried the one thing I'd not done yet, sent a message through the paypal site.. a nice one. that got noticed, and I think this is fixed now. 8-)